Grievance Redressal

Last updated: September 28, 2026

This page names PMMockr's grievance officer and explains how complaints are handled, under the Information Technology (Intermediary Guidelines) Rules, 2021, the Consumer Protection (E-Commerce) Rules, 2020 and the Digital Personal Data Protection Act, 2023.

How to raise a complaint

Email support@pmmockr.com with the subject 'Grievance'. Include your account email, what happened, links or screenshots if relevant, and what outcome you want.

We acknowledge every complaint within 24 hours and aim to resolve it within 15 days. Requests to remove content that exposes someone's private body or impersonates them are acted on within 24 hours.

What you can complain about

Content on PMMockr that you believe is unlawful, infringing or harmful; the handling of your personal data; payments and refunds; and the quality of the service.

If you are not satisfied

For personal data complaints you may approach the Data Protection Board of India. For consumer complaints you may use the National Consumer Helpline (1915) or the consumer commissions.

Contact and grievance officer

Grievance officer, email support@pmmockr.com. We acknowledge complaints within 24 hours and resolve them within 15 days.

General support: support@pmmockr.com.