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A leading Canadian grocery chain is considering opening its first store in Montreal. Should they? If yes, what should be the ratio of self-checkout kiosks to cashier counters?

Focus on gathering relevant data about the Montreal grocery market, including population demographics, shopping habits, and competitor analysis. Consider factors such as the average foot traffic in grocery stores, the typical basket size, and the preferences of local consumers regarding self-checkout versus traditional cashier services. When determining the ratio of self-checkout kiosks to cashier counters, analyze the expected customer volume and the efficiency of each checkout method. Justify your ratio with a clear rationale based on your findings, ensuring you address potential operational challenges and customer experience considerations.

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