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A production service started showing errors and timeouts after a deployment. How would you troubleshoot it?

Focus on outlining a systematic approach to diagnosing the issue. Start by gathering data on the errors and timeouts, including logs and metrics, to identify patterns or anomalies. Discuss the importance of checking the deployment process for any changes that could have caused the issue, such as configuration changes or new code. Emphasize collaboration with engineering teams to understand the architecture and pinpoint potential bottlenecks. Finally, consider rollback options and how to communicate with stakeholders during the troubleshooting process.

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