Describe a time you pivoted an AI product because the model could not meet user needs

Focus on a specific instance where you identified a gap between user expectations and the AI model's performance. Detail the steps you took to gather user feedback and analyze the shortcomings of the model. Highlight your decision-making process for pivoting the product, including any alternative solutions you considered. Emphasize collaboration with cross-functional teams, such as data scientists and UX designers, and the impact of the pivot on user satisfaction and product success. Conclude with measurable outcomes that demonstrate the effectiveness of your pivot.