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Design Doordash's Item Order review and rating system.
- Technical PM
- Top-Interview
- Hard
- 15 min
Focus on creating a user-friendly interface that allows customers to easily rate and review individual items from their orders. Consider the key features that would enhance the user experience, such as a simple rating scale (e.g., 1-5 stars), the ability to add comments, and options for uploading photos. Think about how to incorporate feedback loops for both customers and restaurants, ensuring that reviews are constructive and actionable. Additionally, address how to handle moderation of reviews to maintain quality and trust in the system. Finally, consider the implications of this feature on customer retention and restaurant partnerships.
What this question tests
- Technical PM
- Structured problem solving
- Communication
- Trade-off reasoning
Practise this question under interview conditions. Answer it out loud against a timer with an AI interviewer that asks follow-ups, then review the scored report.
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