How would you handle negative user feedback about YouTube, and how would you address it with the engineering team?

Focus on outlining a structured approach to gathering, analyzing, and prioritizing negative user feedback about YouTube. Start by discussing methods for collecting feedback, such as user surveys, social media monitoring, or direct user interviews. Then, explain how you would categorize the feedback based on severity and impact on user experience. When addressing the engineering team, emphasize the importance of clear communication, presenting data-driven insights, and collaborating on potential solutions. Highlight how you would ensure that the feedback loop is closed by following up with users after changes are implemented.