How would you improve the Doordash post-order experience?

Focus on identifying pain points in the current post-order experience for users of Doordash. Consider aspects such as order tracking, delivery communication, and customer feedback mechanisms. Think about how to enhance user engagement after the order is completed, possibly through personalized follow-ups or loyalty incentives. Be prepared to discuss specific features or changes you would implement, and how these improvements could lead to increased customer satisfaction and retention. Additionally, consider the balance between operational feasibility and user experience.