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We launched a Gemini tutoring feature for complex skills, and the feedback is highly polarized. Fewer than 10% think it's magical, and most think it's useless. How do you fix it?
- Product Design
- Top-Interview
- Hard
- 20 min
Focus on understanding the root causes of the polarized feedback. Start by analyzing user data and feedback to identify specific pain points and areas of confusion regarding the tutoring feature. Consider conducting user interviews or surveys to gather qualitative insights. Propose potential iterations or enhancements based on your findings, emphasizing user experience improvements and feature adjustments. Finally, outline a plan for testing these changes, including metrics to measure success and how you would gather ongoing feedback post-launch.
What this question tests
- Product Design
- Structured problem solving
- Communication
- Trade-off reasoning
Practise this question under interview conditions. Answer it out loud against a timer with an AI interviewer that asks follow-ups, then review the scored report.
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