Shipping and Delivery Policy

Last updated: October 25, 2026

PMMockr sells digital services only. No physical goods are shipped.

How delivery works

After your payment is confirmed, premium access is activated on the PMMockr account you used to pay, usually within a few seconds. You will see it in Settings and on the Practice page.

There are no shipping charges and no delivery address is needed.

If access does not activate

Refresh the page or sign out and back in. If access is still missing after 30 minutes, email support@pmmockr.com with your payment reference. We will restore access or refund the payment under our Refund Policy.

Check digital access after payment

Use the same PMMockr account that you used when purchasing access. Check the account’s plan and try the relevant practice feature before assuming that a physical shipment or delivery message is missing. If access has not appeared, record the payment reference, approximate purchase time and the feature you cannot open. Contact support@pmmockr.com with those details and explain any error message you see. Do not send card details, passwords or authentication codes. Review the refund policy if you want to understand how a refund request is assessed. The product is digital, so a postal address, tracking number or courier delivery is not part of the access process.