Estimate ROI for deploying an AI IT support agent at a 20,000-employee company

Focus on identifying the key cost components associated with deploying the AI IT support agent, such as initial development or purchase costs, ongoing maintenance, and any necessary infrastructure upgrades. Next, estimate the potential savings from reduced support staff hours, faster resolution times, and improved employee productivity. Consider both direct financial impacts and indirect benefits, like employee satisfaction and retention. Structure your response clearly, starting with assumptions, followed by calculations, and conclude with a summary of the estimated ROI.