Design a new feature in Maps that helps enterprise admins achieve better outcomes

Problem Statement Description

Product context: Google is a consumer technology, ads, AI, and cloud company; its products include Search, YouTube, Android, Maps, Gmail, Chrome, Google Play, Workspace, and Google Cloud.

Google Maps is widely used by businesses whose employees, customers, vendors, or field teams depend on accurate location information, routing, place data, and operational visibility. In this question, you are designing a new Maps feature specifically for enterprise admins: the people responsible for configuring, governing, monitoring, and improving Maps-related usage across an organization.

Enterprise admins may support use cases such as managing business locations, enabling employee travel and commuting workflows, overseeing field operations, controlling API or platform usage, ensuring data privacy and compliance, and measuring whether Maps is driving better business outcomes. Their pain points often involve fragmented controls, limited visibility into usage quality, difficulty diagnosing location or routing issues, and the challenge of aligning Maps capabilities with company policies and operational goals.

This is a product design interview question. You should focus on identifying the right admin persona, clarifying what “better outcomes” means for that enterprise, understanding the current workflow friction, and designing an experience that fits within Google Maps’ consumer-scale, enterprise, privacy, and ecosystem constraints. The feature should be concrete enough to evaluate, but broad enough to show product judgment across users, workflows, incentives, and trade-offs.

The experience should consider:

- Which enterprise admin segment you are designing for, such as workplace admins, fleet or field operations managers, IT admins, location data managers, or business profile owners.

- The core workflow before, during, and after the admin uses the feature, including setup, monitoring, issue resolution, and reporting.

- What outcome the admin is trying to improve, such as employee productivity, customer visits, route efficiency, location data accuracy, compliance, cost control, or operational reliability.

- How the feature integrates with Maps, Google Workspace, Google Cloud, Business Profiles, or enterprise systems without creating unnecessary complexity.

- What visibility, controls, permissions, and auditability an enterprise admin would need.

- How to preserve user trust, privacy, data security, and responsible use of location intelligence.

- How the experience would scale across organizations with different sizes, geographies, policies, and technical maturity.

- What signals would indicate that the feature is useful, adopted, and improving the intended business outcome.

Your goal is to frame the enterprise admin problem clearly, choose a high-value opportunity within Google Maps, and describe a product experience that addresses a real workflow gap. Do not jump straight to a feature idea; first show how you understand the user, the enterprise context, and the outcome the product should enable.