Redesign the mobile experience of Learning for career switchers

Problem Statement Description

Product context: LinkedIn is Microsoft's professional network; its products include profiles, feed, jobs, recruiting, LinkedIn Learning, sales tools, messaging, and ads.

LinkedIn Learning helps professionals build skills, earn signals of progress, and connect learning to career opportunities. For career switchers, the mobile experience can be especially important because they may be exploring a new field outside work hours, learning in short sessions, comparing roles, and trying to understand what skills or credentials will make them credible for a different career path.

Redesign the LinkedIn Learning mobile experience for people who are actively trying to move from one profession or industry into another. Focus on the end-to-end user journey: identifying a target career, understanding skill gaps, choosing what to learn, staying motivated, proving progress, and connecting learning outcomes back to LinkedIn’s professional network and job marketplace.

Assume the user may feel uncertain, time-constrained, and unsure which courses are worth taking. The experience should support mobile-first discovery, personalized guidance, trust in recommendations, and clear progress toward a career transition without requiring the candidate to solve broader hiring-market problems.

The experience should consider:

- The specific needs and anxieties of career switchers versus users learning within their current role

- How a mobile user discovers relevant roles, skills, courses, paths, instructors, and credentials

- How LinkedIn’s profile, skill graph, network, jobs, and professional identity could inform the experience

- Friction in course selection, motivation, completion, and translating learning into career action

- Trust signals that help users decide whether a learning path is credible and worth their time

- Lightweight mobile workflows for short learning sessions, reminders, progress tracking, and next steps

- How the experience might differ for early explorers, committed switchers, and users close to applying for jobs

- Potential risks such as overwhelming users, overpromising career outcomes, or creating low-quality profile signals

Your goal is to define a clear product redesign for LinkedIn Learning on mobile that makes career switching feel more navigable, credible, and actionable for the target user while fitting naturally within LinkedIn’s broader ecosystem.