Redesign the mobile experience of Learning for career switchers

Problem Statement Description

Product context: LinkedIn is Microsoft's professional network; its products include profiles, feed, jobs, recruiting, LinkedIn Learning, sales tools, messaging, and ads.

LinkedIn Learning helps professionals build skills, earn credibility, and connect their development to career opportunities. For career switchers, the mobile experience must support a higher-stakes journey than casual upskilling: they are trying to understand what new role is realistic, identify skill gaps, build proof of capability, and make progress despite limited time, uncertainty, and competing life or work commitments.

Redesign the LinkedIn Learning mobile experience for professionals who are actively exploring or pursuing a transition into a new function, industry, or role. Consider how their learning journey connects to LinkedIn’s broader ecosystem of profiles, skills, jobs, professional networks, creators, recruiters, and employers, while maintaining trust in the quality of identity, credentials, and recommendations.

Focus on the end-to-end mobile workflow: discovering a target career path, choosing the right learning plan, staying motivated, demonstrating progress, and translating learning into career action. The redesign should address friction such as unclear path selection, overwhelming course catalogs, weak feedback loops, lack of confidence in job readiness, and difficulty connecting learning to real opportunities.

The experience should consider:

- How career switchers define or refine a target role and understand required skills

- How mobile discovery, onboarding, and recommendations adapt to current experience, goals, constraints, and confidence level

- How learning paths, courses, projects, assessments, or credentials help users build credible evidence of readiness

- How progress, motivation, reminders, and habit formation work for users learning in short mobile sessions

- How the experience integrates with LinkedIn profiles, skills, jobs, networking, mentors, recruiters, or employer signals

- How to balance personalization with user control, transparency, and professional trust

- How success differs across cohorts such as early-career switchers, laid-off workers, parents returning to work, or experienced professionals changing industries

- What trade-offs exist between learning depth, speed to job readiness, monetization, and quality of outcomes

The goal is to define a compelling mobile product experience that helps career switchers move from uncertainty to measurable career progress, while strengthening LinkedIn’s advantages in professional identity, skill data, network effects, and connections to hiring outcomes.